Refund Policy

If you experience billing issues, contact support@turnaa.app with transaction and account details.

Review criteria

Incorrect or duplicate charge evidence.
Technical failure preventing core service usage.
Applicable consumer-law protections in your jurisdiction.

Response timeline

Billing requests are typically reviewed within 3-7 business days.

Non-refundable scenarios

Certain completed digital services and clearly consumed usage may be non-refundable where legally allowed.